Support
New to AirlineSim?
If you’ve just started playing and are having some problems, we recommend that your first port of call be the AirlineSim Wiki; it contains a detailed tutorial, and should provide you with enough information both about game mechanics and other players’ strategies for success to enable you to get started without too many problems.
Support through AirlineSim Chat
Live chat is likely to be the fastest way to resolve any issues you may be having with the game; members of the admin team and experienced players will be happy to help you out. For more details on connecting to the AirlineSim chat system, please see the chat help page.
Support through the AirlineSim Forum
The AirlineSim forum is a useful source for information regarding questions that have already been answered – or at least discussed – and our community members and admin team will naturally be happy to help you in answering any new ones.
Please bear the following rules in mind when posting on the forum:
- When starting a new thread, please use the search function to check that your question has not already been answered.
- Please make sure that the title of your new thread is appropriate and meaningful.
- Please refrain from insulting or attacking other users.
- Please do not spam on the forum; threads or posts considered spam will be deleted.
Support through E-Mail
If you have found errors in game data, are unable to resolve problems you are experiencing in the game, or have detailed questions to ask, feel free to e-mail us at support@airlinesim.aero – our admin team will do their best to respond to your inquiry promptly. However, please bear in mind that it may not be possible to answer questions of a technical or administrative nature immediately.

